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Requesting a Refund

How to get a recent donation refunded

Team WinRed avatar
Written by Team WinRed
Updated over a year ago

WinRed is happy to refund any donation made in error. To request a refund, please head to our donor support contact page: http://winred.com/support

Please have the following information ready:

  1. The first and last name of the person who made the donation

  2. The email address used to make the donation

  3. The last 4 digits of the card you used to make the donation

  4. The zip code you entered when making the donation

After requesting the refund, please allow 5-10 days for the funds to settle back into your account. 

You will receive an email notifying you once your refund has been fully processed.

Questions

If you have questions, please get in touch with our support team by clicking the red chat box at the bottom right corner of your screen. You can also email us at donations@winred.com or contact us at https://winred.com/contact/.

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