Skip to main content
Requesting a Refund

How to get a recent donation refunded

Team WinRed avatar
Written by Team WinRed
Updated over a week ago

WinRed is happy to refund any donation made in error. To request a refund, please head to our donor support contact page:

Please have the following information ready:

  1. The first and last name of the person who made the donation

  2. The email address used to make the donation

  3. The last 4 digits of the card you used to make the donation

  4. The zip code you entered when making the donation

After requesting the refund, please allow 5-10 days for the funds to settle back into your account. 

You will receive an email notifying you once your refund has been fully processed.


If you have questions, please get in touch with our support team by clicking the red chat box at the bottom right corner of your screen. You can also email us at or contact us at

Did this answer your question?