If you have recently made a donation to an organization using WinRed, you may see a temporary charge for $1 appear on your online statement. While this may appear to be an additional charge, it’s actually an 'authorization hold' (sometimes referred to as a preauthorization).

An authorization hold verifies that your account has enough funds to process the donation. This is a common bank practice when handling credit card transactions.

This authorization is temporary. These authorizations are designed to "fall off" of your statement anywhere from 1-30 days after the charge is initiated depending on your bank's policy. This means that while the hold appears on your online statement, it will not actually withdraw $1.00 from your account.

Questions

If you have questions or are unsure about any of these steps, please reach out to our support team by clicking the red chat box a the bottom right corner of your screen. You can also email us at donations@winred.com or contact us at https://winred.com/contact/.